MHC Mail Services is not able to accept any food deliveries from companies that use private delivery services including but not limited to the following: Whole Foods, Door Dash, Uber Eats, Grub Hub.
Please do not order and ship these items to your college address as the delivery will be refused.
Special notice about food deliveries
Special notice about same day deliveries
MHC Mail Services advises students not to order through companies utilizing private couriers for same day or local deliveries. These shipments are often delivered to miscellaneous locations around campus or left after receiving hours and are delivered without the student’s name or address. MHC Mail Services accepts no responsibility for orders shipped through any companies other than UPS, Fedex, DHL, USPS, and Amazon or which are delivered outside of regular business hours.
Please email mail-g@mtholyoke.edu if you have questions about receiving shipments at MHC.
Student use of the College mail system
Mail Services provides for both the academic and co-curricular mailing needs of Mount Holyoke College students. Mail Services handles all incoming and outgoing mail for students including first-class mail, periodicals, Five-College mail, parcels and overnight/courier mail.
Student mail and packages can be picked up at Mail Services located in the Central Services Complex on Lower Lake Road. Students will receive an email when a letter or package arrives at the college for them. Students must have their MHC OneCard in order to pick up their mail. Proxy pickups of mail or parcels are not permitted.
Addressing student mail
All student mail must use the format:
Student Name
9 Lower Lake Road MHC ####
South Hadley MA 01075
(#### = mail stop number)
Failure to use this format may result in your mail being delayed or returned to the sender.
Forwarding and redirecting mail
Student mail is forwarded based on the criteria listed below. Undergraduate student mail is automatically forwarded to the “home” or “primary” mailing address on file with the Registrar’s Office. Students who have graduated must register all address changes with the Alumnae Office.
If you need your mail to be forwarded during an approved academic, medical or other type of leave, please fill out the temporary mail forwarding form located in the Self Service area on my.mtholyoke.edu. Please use the same form to enter your preferred temporary forwarding address if you need to forward your mail to an alternative address.
Mail is automatically forwarded during the summer break. The college is not able to forward any mail during other academic breaks. Students residing on campus during the summer break (registration with Residential Life and dorm assignment required) will continue to receive mail.
NOTE: Students may not use an on-campus address (another student's box or a department) to forward their mail to. Forwarding must be to an off campus address.
Mail received from the United States Postal Service:
USPS First Class Mail
- Domestic First-Class Mail is forwarded for a maximum of 90 days unless the student is on approved extended leave from the college and requests an extension.
- First-Class Mail cannot be forwarded to an international address and will be returned to sender.
USPS Periodical Mail
- Domestic Periodical Mail is forwarded for a maximum of 90 days unless the student is on approved extended leave from the college and requests an extension.
- Periodical Mail cannot be forwarded to an international address and will be returned to sender.
USPS Parcels
- Domestic Parcels are forwarded for a maximum of 90 days unless the student is on approved extended leave from the college and requests an extension.
- Parcels cannot be forwarded to an international address and will be returned to the sender. Mount Holyoke College recommends using a domestic forwarding address for all mail.
USPS Standard / Non-Profit / Marketing Mail
- Standard / Non-Profit / Marketing Mail cannot be forwarded and will be recycled.
Mail Received from Other Carriers
Fedex, UPS, DHL, Amazon, etc.
Mail and parcels received from carriers other than the U.S. Postal Service cannot be forwarded and will be returned to the sender.
Mail for faculty & staff
Printing
Address formats
Policies
Passports
Office Hours
Semester hours:
Monday—Friday
9 am—5 pm
Marketing mail policy
The college does not deliver “Marketing Mail” which includes catalogs and other advertising mail commonly referred to as “standard mail or junk mail”. Marketing Mail is recycled. Both First-Class Mail and Periodical Mail are always delivered.
Return addresses
Sometimes Mandatory...Always Wise!
Although putting your return address on your outgoing mail isn't always required, sometimes it is - and it can save your mail.
Last year, most of the mail that ended up in the mail recovery centers was sent there because it couldn't be delivered to its addressees OR returned to its senders.
There are several important reasons to use a return address. For some kinds of mail (like regular First-Class letters), it simply tells the Postal Service where to return the piece if it can't be delivered.
The return address is also used with ancillary service endorsements - such as "return service requested." It says where a piece is to be returned and where the mailer is prepared to pay return postage fees if they apply.
In some cases, the return address must include the sender's name. And any specifics - like a department, name, apartment number, or room number - must be included so the piece can be returned to the person who sent it.
When It's Required
A domestic return address is required on:
- Mail of any class, when return and/or address notification service is requested.
- Official mail.
- Mail paid with pre-canceled stamps.
- Mail with a company permit imprint.
- Priority mail.
- Periodicals in envelopes or wrappers.
- All Standard Mail.
- Registered mail.
- Insured mail.
- Collect on delivery (COD) mail.
- Certified mail if return receipt is requested.
- Express mail if return receipt is requested.
Although return addresses are required in these cases, it is a good idea to put return addresses on all your mail. Then, any piece that can't be delivered can be returned when it's appropriate.
So use return addresses. Your mail is important to us - as it is to you - and return addresses help us make sure we treat it right.